Issue: trips classified as Personal cannot be submitted.

Solution: change the trip's category to Business before attempting to submit it. This makes the trip eligible for submission.

Issue: incomplete trips cannot be submitted.

Solution: check and complete all required fields on your trips before submitting them. This ensures that no missing information blocks the submission process.

Issue: trips that have already been submitted usually cannot be resubmitted for the same period.

Solution: review your company's policies on modifying or correcting already-submitted trips. Adjusting a submitted trip often requires manual intervention or additional assistance.

If this issue affects you, check the training or documentation provided by your company for further guidance.

Make sure you've completed all necessary information related to the trip.

Always check the assigned category (Business or Personal) for each trip before submitting it.

If you encounter system policies or restrictions, you may need additional help from your administrator.

Scenario: if TripLog shows "zero trips" when you try to submit, this usually indicates that all trips are marked as Personal and are therefore excluded from submission.

Solution: change the category of these trips to Business and try the submission process again.

Modifying already-submitted trips

Resubmitting trips from previous periods