Problem: Trips categorized as Personal cannot be submitted.

Solution: Change the trip's category to Business before attempting submission. This adjusts the trip's eligibility for submission.

Problem: Incomplete trips cannot be submitted.

Solution: Verify and complete all required fields for your trips before submitting them. This ensures no missing information blocks the submission process.

Problem: Trips that have already been submitted cannot usually be resubmitted for the same period.

Solution: Review your company’s policies on modifying or correcting previously submitted trips. Often, adjusting a submitted trip requires manual intervention or additional assistance.

If this issue applies to you, consult any company-provided training or documentation for further guidance.

Ensure that all necessary trip-related information has been filled out.

Always check the designated category (Business or Personal) of each trip before submitting them.

If you encounter policies or system restrictions, additional help from your administrator may be necessary.

Scenario: If TripLog states “zero trip” when attempting to submit, this often indicates that all trips are marked as Personal and thus excluded from submission.

Resolution: Change the category of these trips to Business and retry the submission process.

Modifying submitted trips

Resubmitting trips for past periods